Our Commitment to Our Donors
The Boys & Girls Clubs of Washington County is a local organization that serves independent members. BGCWC is dedicated to promoting the health, social, educational, vocational and character development of youth throughout Washington County.
Our Boys & Girls Club is governed by an independent board of directors and is solely responsible for its own affairs, including, but not limited to, matters of safety; compliance with federal, state and local laws; physical facilities; uses of technology, finances; policies and programs and personnel policies and decisions. Our Club has sole authority to hire, to terminate, to prescribe the duties of and to establish the terms of employment of its employees and officers.
The Boys & Girls Club of Washington County (BGCWC) believes in safeguarding personal information and ensuring that privacy is respected and protected for donors. We will use personal information to keep donors, friends, vendors, volunteers and alumni informed of our activities including our programs, special events and funding needs. We respect all requests to remain anonymous. We will always provide an “opt-out” procedure for donors and others who receive such materials to request that their names be deleted from similar mailings, phone calls, faxes or electronic communications in the future. Donors, friends, volunteers and alumni may contact BGCWC at any time and we will gladly accommodate your preferences. Individuals may choose to opt out of electronic communication including emails and faxes. Individuals may also request that their record be flagged as “Do Not Call”. BGCWC will honor all or a combination of these “opt out” preferences.
- BGCWC may share donor names and mailing addresses with other reputable nonprofit organizations on a limited basis in exchange for limited access to the names and addresses of their constituents. We have found this is a cost-effective method of reaching additional potential constituents. These organizations will not have continued access to your name and address unless you choose to respond to their initial mailing. We do not share email address data in connection with this list exchange.
- We respect our donors’ choices and control over their information. You, as a donor may, at any time, have your name excluded from any donor list exchange activity. To ask that your name be excluded from list exchange activity or to otherwise change how BGCWC contacts you, please email us at firstname.lastname@example.org.
- From time to time BGCWC will share donor or prospective donor information with other Clubs to ensure collaborative efforts.
- If an individual requests that information be shared with a Boys & Girls Club then BGCWC will comply with their wishes.
- BGCWC never sends out mailings on behalf of other organizations.
- BGCWC expects vendors to uphold privacy guidelines. If data is shared, a Non-Disclosure Agreement will be entered into with the vendor and the sharing of data is prevented by contract stipulations that are present in contacts between BGCWC and our vendors.
Collection of Data
BGCWC collects personal data through event registration, email subscription, online donation services, phone and other electronic means. We only collect this information when users submit it voluntarily or through the public domain. If a user prefers not to submit such information online, they may contact BGCWC to determine an appropriate channel to transmit this information.
- From these services, we may collect a person's first name, last name, email address, company, position, secondary email address, address, city, state, zip code, and phone numbers (home, work, or mobile). We may collect event-specific information pertaining to a person's attendance, meal preferences and guests. We may collect the provided name and email of a spouse, contributor or foundation to facilitate the recognition for a gift. This confidential information is kept on file for IRS purposes.
Boys & Girls Clubs of Washington County
307 Lancaster Street, Suite 1
Marietta, OH 45750-2781
Phone: (740) 373-4123
Fax: (740) 373-4280
- Email: email@example.com
- BGCWC will maintain an electronic record in our database of all requests for discontinuance of contacts. Oral requests will be recorded in writing by BGCWC staff and will then be permanently recorded in the electronic donor database.
Storage of Data
- Donor information is maintained in a password-protected, secured database. Only authorized personnel have access to this information and only for appropriate business purposes. This information is shared with board members and authorized staff, only on a confidential and need-to-know basis.
Online Security and Enforcement
- IP addresses - BGCWC may also collect IP addresses, domain names, and similar items regarding users of this site to measure the number of visits, pages visited, average time spent on this site, and similar items. BGCWC may also use your IP address to diagnose problems with our server, to administer our website and for statistical metrics used to track website visitor traffic.
- Credit Cards - BGCWC is compliant with The Payment Card Industry Data Security Standard (PCI DSS). This is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment. Essentially this includes any merchant that has a Merchant ID (MID). The Payment Card Industry Security Standards Council (PCI SSC) was launched on September 7, 2006 to manage the ongoing evolution of the Payment Card Industry (PCI) security standards with focus on improving payment account security throughout the transaction process. The BGCWC finance department manually processes credit card refunds. At all times efforts are made to protect card numbers.
- The PCI DSS is administered and managed by the PCI SSC (www.pcisecuritystandards.org), an independent body that was created by the major payment card brands (Visa, MasterCard, American Express, Discover and JCB). It is important to note, the payment brands and acquirers are responsible for enforcing compliance, not the PCI council. A copy of the PCI DSS is available here.
- BGCWC does not store credit card numbers.
- Credit card refunds are processed under strict guidelines.
BOYS & GIRLS CLUB /YOUTH INFORMATION
BGCWC does not intend to collect personal information from children under the age of 13. While we encourage children to visit our site and learn more about our programs, we recommend, however, that parents approve and closely supervise the activity of their children at this and all other online sites. We urge children to check with their parents before entering information on any website and we urge parents to discuss with their children restrictions regarding the online release of personal information to anyone they don't know.
Release of Information
- BGCWC will not use pictures or names without a signed consent form.
- BGCWC currently requires a signed parental/guardian release when utilizing children's stories for fundraising or marketing.
- BGCWC may use the story of a child and use a fictitious name to protect their privacy.
Event attendee's information
- BGCWC may utilize a system to collect information about guests that are seated at event tables. This information may include name, email, company and address.
- Guests may follow the “opt-out” options outlined in this policy.
PRIVACY ENFORCEMENT WITH VENDORS
- If data is shared, a Non-Disclosure Agreement will be entered into with the vendor and the sharing of data is prevented by contract stipulations that are present in contacts between BGCWC and our vendors. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.
- BGCWC may also occasionally ask users to complete surveys for research purposes. There also may be services on our website that require you to fill out an online form or send BGCWC an e-mail message in order to utilize these services. BGCWC collects any information that you provide in such circumstances, including any personal information.
PRIVACY ENFORCEMENT WITH CORPORATIONS/EMPLOYEE GIVING
- Some corporations support BGCWC through employee giving programs and campaigns. Generally these are managed by the corporation and are processed through payroll deduction.
- BGCWC seeks permission from the corporation before adding any employees to the BGCWC database.
- BGCWC may share cumulative giving totals, but will not share individual donor/employee names.
- Employees may participate in matching gift programs with their employers. Matching gift requests are sent to the corporation for processing with the knowledge of the employee and the appropriate paperwork.
This donor policy may by updated from time to time. This policy was last updated in June 22nd, 2019.
Existing BGCWC Privacy Policies
Donor Bill of Rights
This was created by the Association of Fundraising Professionals (AFP), the Association for Healthcare Philanthropy (AHP), the Council for Advancement and Support of Education (CASE), and the Giving Institute: Leading Consultants to Non-Profits.
Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To ensure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support, we declare that all donors have these rights:
- To be informed of the organization's mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
- To be informed of the identity of those serving on the organization's governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
- To have access to the organization's most recent financial statements.
- To be assured their gifts will be used for the purposes for which they were given.
- To receive appropriate acknowledgement and recognition.
- To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.
- To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
- To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
- To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
- To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.