Two weeks ago, when we announced a new fee being imposed on our SMS traffic by Verizon, we had no idea what an incredible outpouring of support we would see from our 31 million educators, students, and parents. I cannot tell you how much all of us at Remind have appreciated your calls, posts, and messages.
Your voices have been heard. I’m thrilled to announce that, thanks entirely to you, we have heard from Verizon that they don’t have plans to change the fee structure applicable to Remind for SMS messaging. This means we will no longer be forced to shut off text notifications for Verizon Wireless customers using Remind. There will be no service disruptions for Verizon Wireless customers.
We know this experience has been frustrating for everyone. We’ve asked a lot from you: to publicly go to bat for us while juggling everything else you do as an educator. Thank you for your patience and support.
And finally, thank you to Verizon for making a commitment to support accessible communication for all Remind users.
Brian Grey, CEO