Texts

Remind Text Update

Two weeks ago, when we announced a new fee being imposed on our SMS traffic by Verizon, we had no idea what an incredible outpouring of support we would see from our 31 million educators, students, and parents. I cannot tell you how much all of us at Remind have appreciated your calls, posts, and messages.

Your voices have been heard. I’m thrilled to announce that, thanks entirely to you, we have heard from Verizon that they don’t have plans to change the fee structure applicable to Remind for SMS messaging. This means we will no longer be forced to shut off text notifications for Verizon Wireless customers using Remind. There will be no service disruptions for Verizon Wireless customers. 

We know this experience has been frustrating for everyone. We’ve asked a lot from you: to publicly go to bat for us while juggling everything else you do as an educator. Thank you for your patience and support. 

And finally, thank you to Verizon for making a commitment to support accessible communication for all Remind users.

 

Brian Grey, CEO

Remind

Fee for Verizon Customers Using Remind


Effective January 28th, Verizon customers will no longer receive SMS texts from Remind, the platform BGCWC uses for text alerts. This is because Verizon has placed a fee on Remind texts labeling them as ‘spam’, making it unable for Remind to continue sending texts to Verizon customers.

 

If you have a smartphone and have the Remind App, you will still continue to get alerts from BGCWC as usual, via phone notification. Verizon customers just won’t be able to receive alerts as SMS texts.

If you are a Verizon customer who has currently been receiving alerts as SMS texts, you have a smartphone, and want to continue getting updates from BGCWC via phone notification, download the Remind App.

If you are a Verizon customer who does not have a smartphone, and still want to be updated on what we are doing, sign up for our newsletter.

IMG_3744.PNG

Please understand that this is beyond my control. If you have any questions feel free to contact me via email and I will try to answer any questions you may have and I will try to help you any way I can.